I do not have the mobile app. With the help of someone else, we used a terminal window on my Macbook.
We asked Particle to show us the wifi signals. We tried connecting it to my house, WPA, and it worked. We connected it to my ipad, WPA, and it worked. But when we try to connect it to my Iphone xs, A2, it wont connect to the internet.
No error messages, the unit just continually blinks green saying its not connected.